Shipping policy
1. Processing Time
- Orders are usually processed and shipped within 1–3 business days after payment is received, unless otherwise stated in the product listing.
- If an item is out of stock, on backorder, or a special order, the estimated dispatch time is 1–4 weeks.
- You will be notified by email if your order is delayed.
2. Shipping Methods
- All orders are shipped from Lithuania (European Union) via the Lithuanian Postal Service or courier companies such as UPS, FedEx, DPD, DHL, etc.
- All shipments include a tracking number, which will be provided once your order is dispatched.
3. Shipping Times
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Standard Shipping:
- Europe: approx. 1–2 weeks
- Outside Europe: approx. 2–5 weeks (depending on destination)
- Express Shipping: approx. 2–5 business days
Note: Delivery times are estimates and may vary due to customs processing, local postal services, or unforeseen delays beyond our control.
4. Customs, Duties, and Taxes
- International shipments may be subject to customs duties, import taxes, and fees imposed by the destination country.
- These charges are not included in the product price or shipping cost and are the buyer’s responsibility.
- Please check with your country’s customs office to determine any additional costs before purchasing.
5. Contact
For shipping inquiries, please use our Contact Form.