Privacy policy

Last updated: June 8, 2025

This Privacy Policy explains how NPN Classics, MB (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website npnclassics.com (the “Site”) or interact with our services (“Services”). This policy is prepared in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Law on Legal Protection of Personal Data of the Republic of Lithuania.

1. Data Controller

NPN Classics, MB
Registration code: 306693742
VAT number: LT100018900917
Address: S. Stanevičiaus g. 52-44, LT-07116 Vilnius, Lithuania
Phone: +370 622 33905
Email: info@npnclassics.com
Data Protection Authority: State Data Protection Inspectorate (VDAI)

2. How We Collect Your Personal Data

We collect personal data directly from you when:

  • You place an order
  • You create an account
  • You contact us via email or our contact form
  • You subscribe to our newsletter

We also collect technical and usage data via cookies and analytics tools (see Section 6).

3. What Data We Collect

  • Identification and contact details: name, surname, email, phone number, address
  • Order details: products purchased, delivery and billing address, payment status
  • Account details: username, password (encrypted), account settings
  • Communication data: messages, emails, inquiries
  • Technical data: IP address, browser type, device information, usage patterns

We do not collect sensitive personal data unless strictly necessary and with your explicit consent.

4. Purpose and Legal Basis of Processing

We process your personal data for:

  • Contract performance – fulfilling your orders, delivering products, processing returns
  • Legal obligations – issuing invoices, accounting, tax purposes
  • Legitimate interests – improving our services, preventing fraud, marketing (where permitted)
  • Consent – sending newsletters, personalised offers (you can withdraw at any time)

5. Data Sharing

We share your data only with:

  • Payment processors (e.g., banks, payment gateways)
  • Delivery and courier services
  • IT and hosting providers (including Shopify)
  • Marketing and analytics service providers (only with consent where required)

We do not sell your personal data.

6. Cookies and Tracking

Our Site uses cookies to:

  • Enable core website functionality
  • Improve your shopping experience
  • Analyse website traffic
  • Provide personalised content and offers

You can manage or block cookies in your browser settings. More details: Shopify Cookies Policy.

7. Data Retention

We retain your personal data only for as long as necessary:

  • Order and billing data: 10 years (as required by Lithuanian accounting law)
  • Account data: until you delete your account
  • Marketing data: until you withdraw consent

8. Your Rights

Under GDPR, you have the right to:

  1. Access your personal data
  2. Request rectification of incorrect or incomplete data
  3. Request deletion of your data (“right to be forgotten”)
  4. Restrict processing in certain cases
  5. Object to processing (including direct marketing)
  6. Withdraw consent at any time
  7. Receive your data in a portable format

You can exercise these rights by contacting us using the details above.

9. Complaints

If you believe we process your data unlawfully, you may:

  • Contact us directly
  • File a complaint with the State Data Protection Inspectorate (VDAI):
    Website: https://vdai.lrv.lt/
    Address: L. Sapiegos g. 17, LT-10312 Vilnius, Lithuania
    Phone: +370 5 271 2804, +370 5 279 1445
    Email: ada@ada.lt

10. International Data Transfers

If your data is transferred outside the EEA, we ensure adequate protection using EU-approved safeguards such as Standard Contractual Clauses.

11. Contact Us

For any questions about this Privacy Policy or your data:
NPN Classics, MB
S. Stanevičiaus g. 52-44, LT-07116 Vilnius, Lithuania
Phone: +370 622 33905
Email: info@npnclassics.com